Legal mentions


Adisseo France SAS and its affiliates (“Adisseo Group”) present this website.

Access to and use of the present site and/or of the PNE Service (NIRS Service Adisseo) are subject to the conditions described below and to the applicable laws and/or regulations.

Connection and access to this website imply full and unconditional acceptance by users of all of the following provisions. Users of this website agree to access and use its contents at their own risk.

The information on this website is provided “as is” without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The information is published for general information purposes only and does not constitute specific advice or recommendation.

Adisseo reserves the right to change and update, at any time and without prior notice, the present legal notice/privacy policy and/or the information contained on the website.

Adisseo France SAS and/or its affiliates shall in no event be held liable for damages (whether direct or indirect), injury, or losses of any kind resulting from use of, access to, or inability to access the website and/or its information.

Adisseo supplies the PNE Service 24 hours a day, 7 days a week.

Conditions of use of the Adisseo PNE Service

Requests to Adisseo for PNE Service on one or more physical samples and/or NIRS spectra must only be made via a specific Internet interface available on the site and accessible to duly authorised persons via a login consisting of a username and a password. PNE Service requests can only be submitted and processed when they are duly completed using this interface.

Any PNE Service request requires the explicit acceptance by the requestor of the conditions appearing in the present document. PNE Service requests are only accepted if the conditions specified below are fully satisfied.

PNE Service requests: NIRS spectra
a) Conditions of analysis

Accessibility to PNE Service requests implies that Adisseo has already standardised and validated the customer’s NIRS instrument and recommended good analysis practices for the acquisition of NIRS spectra. It is for the customer to respect this technical framework and to ensure the proper working of his NIRS instruments in accordance with the instructions given by his supplier. The customer must inform the Adisseo technical contact of any major technical operation carried out by his supplier on his NIRS instrument.

b) Results delivery timescale

The results are sent to the requestor in electronic form only within an hour after the submission of the request via the Internet interface. This timescale is given as an indication and may vary according to the platform’s load.

PNE Service requests: physical samples
a) Conditions for forwarding of samples

Adisseo reserves the right not to perform the PNE Service requested if the sample or samples do not satisfy the conditions described below. The customer will be informed in the email sent on receipt of the samples. The person who made the request for analysis is responsible for the collection and forwarding of the sample under the following conditions:

Minimum sample quantity

The taking of the sample must be done so as to be representative of the batch to be analysed. For reasons of the sample’s homogeneity and of analysis in the near infra-red, it is necessary for it to represent at least 150g.

Packaging, labelling and sending

The samples must be forwarded by the requestor at his own expense and under his responsibility to the Adisseo Laboratory or an associated one. The sample coding, labelling, addressing and sending stages must comply with the instructions and stages described when the PNE Service request is made via the Internet interface. Every sample must reach the Adisseo Laboratory, or associated one, accompanied by a summary of the analysis request printable at the time of the request being recorded via the Internet interface. Physical samples will be packaged in an air-tight, water-tight, resistant plastic flask or bag, in order to preserve the sample’s integrity and labelled identically with the information appearing on the request.

b) Results delivery timescale

The conditions for the provision of the PNE Service, and the provision of the Service itself, are subject to the date of receipt at the Adisseo Laboratory, or associated one, of the sample or samples. The Adisseo Laboratory, or associated one, reserves the possibility to refuse a PNE Service request or to revise the processing timescale in the event of late receipt with reference to the date the request was submitted. If necessary, where there is urgency, a fast, guaranteed delivery service must be used by the customer.

The results are delivered only in electronic form within seven working days following the date of receipt by the Adisseo Laboratory, or associated one, of the sample or samples. This timescale is given as an indication and may vary according to the workload of the Adisseo Laboratory, or associated one.

Conditions of use of results

The results delivered and the associated data remain the property of Adisseo who can use them, in an anonymous, aggregated way, in order to pursue the development and optimisation of its PNE Service.

The results are intended solely for the requestor for his internal use. Any partial or total reproduction of the results by the requestor on behalf of a third party is subject to the prior approval of Adisseo.

Every effort is made to supply accurate, complete results. However, any use of the results and any interpretation or opinion given in relation to these results cannot incur the liability of Adisseo. In particular, Adisseo does not guarantee the accuracy, exhaustiveness, merchantability or appropriateness for a particular use of the results and declines any express or implicit guarantee.

Any use of the name of Adisseo in relation to the results must be the subject of the prior agreement of Adisseo.


Adisseo undertakes to keep confidential and anonymous all information transmitted by the customer in the context of the use of the PNE Service. The customer recognises that the results of his PNE Service requests are the product of Adisseo’s know-how and shall refrain from analysing them or performing reverse engineering, in particular by data decompilation.



RCS Nanterre 439 436 569

Antony Parc II

10 place du Général de Gaulle

92160 Antony – FRANCE

Phone : +33 (0) 1 46 74 70 00

Fax : +33 (0) 1 40 96 96 96


The content of this website, in particular but not limited to name, texts, graphics, photographs, logos, trademarks, sound, video or other material, is owned or licensed by Adisseo Group. As a result, any representation, reproduction, publication or dissemination, in part or in whole, without the consent of their authors or rights holders, is prohibited.

Nothing contained herein shall be construed as conferring any license or right under any intellectual property right of Adisseo Group or any third party.

All reproduction rights are reserved, including the rights for downloadable documents and for the iconographic and photographic images.

Links to this website are not allowed without the prior written consent of Adisseo France SAS.


Adisseo pays particular attention to the protection of the personal data of its customers and partners. When collecting personal data, we guarantee their confidentiality by processing them and keeping them in accordance with the French laws in force.

Learn more about the management of your data and your rights


Information contained in and distributed by this website is likely to contain direct or indirect references to products, programs and services of Adisseo Group that are not advertised or available in some countries or some regions, or that may be offered under a different brand name and that may be subject to different regulations and terms of use depending on the country. Such references do not imply that Adisseo Group intends to sell these products, programs or services in your country. Please check with your local Adisseo Group affiliate or your commercial representative for all information concerning the products, programs and services available in your area.


This website and the present legal notice/privacy policy shall be governed by and construed in accordance with the laws of France, excluding the rules of conflict. All disputes arising out of or in connection with this legal notice/privacy policy or the access/use of this website shall be submitted to the exclusive jurisdiction of the French courts.

To read Adisseo Asia Pacific Pte Ltd’s Data Protection Policy please click here.

If you have any questions or comments regarding this legal notice/privacy policy or the content of this website, please do not hesitate to contact us.